FAQs

Frequently Asked Questions (FAQs)

1. How do I place an order?
Placing an order is simple: browse our website, select your preferred items, and add them to your cart. Proceed to checkout, fill in the required information, and complete your purchase.

2. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. During checkout, choose the credit card option and securely enter your card details.

3. Can I modify or cancel my order after placing it?
Modifications or cancellations are possible if your order has not yet been processed for shipping. Contact our customer service team promptly, and we will do our best to assist you.

4. How can I track my order?
After dispatch, you will receive a confirmation email with a tracking number and link. You can also log into your account to view your order status.

5. What is your return policy?
For details on returns, exchanges, and refunds, please visit our “Return Policy” page. We are committed to addressing your concerns efficiently and effectively.

6. Do I need to pay customs fees for my order?
All orders are shipped duty-paid worldwide. Should you receive an import duty bill, simply forward it to us, and we will handle it on your behalf.

7. Are my personal details secure?
Absolutely. Your data security is our priority. We utilize advanced encryption technologies to protect your information, ensuring a safe shopping experience.

8. Do you offer international shipping?
Yes, we ship to over 200 countries worldwide. Enjoy free shipping on orders over $79.90, delivering exceptional value and service wherever you are.

9. How can I stay updated on promotions and new arrivals?
Subscribe to our newsletter for exclusive updates on promotions, new arrivals, and special offers. The subscription option is available on our homepage.

10. How can I contact customer support?
Reach out to our customer support team via the “Contact Us” page on our website or email us at service@shopessentialswear.com. We are dedicated to providing prompt and reliable assistance.

For additional questions or support, please do not hesitate to contact us. Thank you for choosing SHOPESSENTIALSWEAR!